Privacy Policy


1. introduction

 

The Moonlight Cabelo values the privacy and security of the personal data of its clients and visitors.

This Privacy Policy explains how we collect, use, store and protect the information you provide to us through www.themoonlightcabelo.com, in accordance with the General Data Protection Regulation (GDPR).



2. Responsible for Treatment

The processing of personal data is the responsibility of:

The Moonlight Cabelo, owned by Sulamita C.K., an independent worker registered in Portugal under NIF 272130249.

Contact: loja@themoonlightcabelo.com | +351 934858097


 

3. Data collected

We may collect the following information:

  • Identification and contact details: name, e-mail address, telephone number and shipping address;
  • Transaction data: order history, payment methods and billing data;
  • Technical data: IP address, approximate location, device type and browser;
  • Cookies and navigation data: to improve the website experience and analyze usage statistics.

 

 

4. Purposes of processing

The data collected is used for:

  • Processing orders, payments and deliveries;
  • Providing customer support and after-sales follow-up;
  • Complying with legal and tax obligations;
  • Sending communications about products, promotions and updates (with the customer's prior consent);
  • Improve the functioning and security of the website.


 

5. Legal Basis for Treatment

Data is processed on the basis of:

  • Execution of contracts (purchases, orders and associated communications);
  • Compliance with legal obligations (invoicing, accounting, taxes);
  • Consent (sending newsletters, marketing, optional cookies);
  • Legitimate interest (statistical analysis and improvement of services).

 

 

6. Sharing Data with Third Parties

The Moonlight Cabelo uses external platforms and services only when necessary to ensure the secure operation of the site:

  • Shopify (online store hosting and management);
  • PayPal, Stripe, MB Way or other payment processors (secure transaction processing);
  • Couriers and shipping services (parcel deliveries);
  • Email and marketing services, if applicable (e.g. Mailchimp, Klaviyo).


These providers process data only as instructed by The Moonlight Cabelo and in full compliance with the GDPR.


7. Data retention

Personal data is kept:


  • For the time necessary to carry out the purchase and tax obligations (up to 10 years, according to the law);
  • As long as the customer maintains active consent for marketing communications;
  • Until the customer requests the deletion of their data.


8. Data Subject Rights

The customer may exercise the following rights at any time:

  • Access and rectification of your data;
  • Deletion ("right to be forgotten");
  • Limitation or opposition to treatment;
  • Data portability;
  • Withdraw consent.

 

To exercise any of these rights, simply contact: loja@themoonlightcabelo.com

The data subject can also lodge a complaint with the National Data Protection Commission (CNPD) - www.cnpd.pt.

 


9. Cookies

The website uses cookies to improve the browsing experience and the operation of the store.


  • Essential cookies: necessary for the operation of the website and the shopping cart;
  • Analytical and marketing cookies: used only with consent.
    The user can manage their preferences in the cookie banner or through their browser settings.

 

10. Security

The Moonlight Cabelo adopts appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure or destruction.

Transactions are protected by a secure connection (SSL) and all payments are processed by certified platforms.